A Custom Home Building Company

Frequently Asked Questions

How long does a typical project take?
  •    Stock plans normally take 4 to 5 months.
        o    Stock plans are ones that we have built several times and with which we are very familiar.  
  •    New plans may take a bit longer.  
        o    New plans are drawn and potentially modified to meet different requirements for each local government.
 
Will you give me references to call?
  •    Yes, we will be glad to provide these to serious clients.
        o    That would be something that we would co-ordinate through our office.  We try to protect the privacy of our previous customers.
 
Do you build outside of the Richmond Metro Area?
  •    We build in the counties surrounding Richmond, Virginia; primarily Chesterfield, Powhatan, Henrico, Amelia, Hanover and Goochland.
  •    We also do build on our client's lot.

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Do you do work other than CUSTOM?
  •    We are a custom home building company.  Therefore, we generally meet with every buyer and go over the plans to make any desired changes before construction starts.
 
What does a typical project cost?
  •    Cost of each home varies, depending upon location, amenities, style of construction, restrictions of the subdivision, or guide lines for a specific property.
 
Can I use my own architect?
  •    Yes, you can use your own architect.
        o    However, we would like to be able to have final review of the plans and input information we feel important to the project.
 
How long have your crews worked with CAPITOL BUILDERS?
  •    CAPITOL BUILDERS, INC. has been in business since February of 1979.  
        o    We have, over time, developed good working relationships with lots of subcontractors in the Richmond Metro area.
        o    The majority of our subcontractors have been with us, on average, 15 to 20 years.
 
Who directs the crews that will build my home?
  •    Bobby Thomas, President and Owner, and Joe Thomas, Construction Project Manager, supervise the field work and co-ordinate the schedules of the subcontractors and suppliers.

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Do we ever see the Builder on site?
  •    Bobby Thomas, President and Owner, or Joe Thomas, Construction Project Manager, visit all the homes under construction whenever work is performed.
 
If we need to make changes, how is that done?
  •    CAPITOL BUILDERS, INC. tries to accommodate all changes to insure that the customer receives their home the way they want it; and they are happy to move into their new home.

        o    Changes almost always cause delays in time of construction
                    Depending upon what is changed from the original starting point
        o    Changes are done when 
                    We agree on the change
                    It is within the local code and 
                    An addendum has been signed by all parties

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How are overall changes handled?
  •    Overages are paid at the time the selection is made. 
        o    Usually, an addendum is signed noting overage along with payment for the overage. 
        o    Most of the time, overages are special orders.  
                    Materials must be paid for before suppliers will order the materials.
 
Do you have other questions that you don't see listed here?  
  •    Contact Us 
        o    We will be happy to answer any additional questions you have about our homes and our process.